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Scratch and Dent insurance For Private Vehicles

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What is Scratch and Dent insurance?

There’s nothing worse than getting getting a scratch or dent in the bodywork of your new car. With cars getting bigger, bollards, tight parking spaces, and narrow roads are all potential hazards, plus you’re at the mercy of other drivers.

Taking out Scratch and Dent insurance will help mean you have peace of mind if your car gets damaged (you’ll be covered for scratches, dents, and paint chips). We work with approved SMART repairers, who are available nationwide, so it’s convenient for you to get your car repaired – quickly and often at your place of work or home.

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What you need to know Scratch & Dent Cover for Private Vehicles

There are circumstances that Scratch and Dent insurance does cover you for, and others that it doesn't.

Find out here.

Our policy covers SMART repairs for minor scratches and dents up to 300mm long and up to 3mm deep for most reasons, including:

  • Rock damage.
  • Bollards.
  • Malicious damage.
  • Trolley dings.
  • Small dents.
  • Loose gravel.
  • Car-park pillars.

Other exclusions apply, see terms and conditions for full details.

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Our policy doesn't cover:

  • The policy excess payment.
  • Any damage present prior to the end of the claim waiting period.
  • Any damage not classed as minor body damage by the approved repairer or that can’t be removed using a SMART repair.
  • Minor damage to (or caused by) stripes, decals, stickers and vinyl wraps.
  • Any minor body damage to the roof of your vehicle.
  • Any damage to headlights, glass or wheels.
  • Damage because of a road traffic accident.

Other exclusions apply, see terms and conditions for full details.

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Suitable For

  • Cars, SUVs, vans, motorcycles and motorhomes registered in England, Scotland or Wales.
  • People with an existing motor insurance policy that doesn’t cover minor damage and/or has a high excess.
  • Vehicles under five years old, with fewer than 60,000 miles at the start of the policy and with standard paintwork.

Not Suitable For

  • Existing scratches and dents.
  • Cars more than five years old or with more than 60,000 miles at the start of the policy.
  • Non-standard or custom paint finishes.

Frequently Asked Questions

Also known as "Scratch and Dent" and "SMART" Cover, it provides a payment to you to help cover the cost of repairs to minor scratches and dents to your vehicle’s bodywork.

It costs around £90-150 to repair a single minor scratch and often significantly more for small dents. Whether it’s worth it to you depends on many factors, including if you hope to resell or trade in your car one day. With our policy, you can choose either no excess or a low excess, making repairing minor damage to your car’s bodywork less painful than if you didn’t have Scratch and Dent Insurance.

You can make up to three claims with a one-year policy, six with a two-year policy and nine with a three-year policy and you must use one of our authorised SMART repairers. However, only three claims are allowed per year with the claims limit recommencing at each anniversary of the start date, subject to the duration of cover purchased.

You’ll need to check your own policy because they all vary. But even if you have an existing policy that does cover them, for smaller scratches and dents, you might find that your policy’s excess is more than the price of a repair. With Scratch and Dent Insurance, the excess is either £0 or low, depending on your choice, so you won’t be significantly out of pocket if you choose to get minor bodywork damage repaired, as long as it’s in line with your policy terms and conditions.

In most cases, no, although it depends on your definition of custom. We don’t cover self-healing paint, chrome illusion paint, two-tone paint, vinyl wrap or matte finishes. For other types of non-standard paintwork, check with us.

In many cases, yes - as long as the scratch isn’t more than 300mm long or wide, and 3mm deep, and the car’s original metal bodywork hasn’t been exposed. Read the policy details for exact information, but minor scratches are usually covered.

If the scratch goes all the way through the paint to the metal, it’s not covered. We only cover scratches up to 3mm deep where the car’s original metalwork isn’t exposed. For full terms, including the types of scratches and dents that are covered, see the policy documents.

Our approved repairers use SMART (Small to Medium Area Repair Technology), which is much faster than traditional methods. Using specialised tools, SMART repairers can fix small scratches and dents quickly, so there’s no need for you to leave your car in the bodyshop for days or weeks. In most cases, SMART repairs can be completed within 24 hours - often less.

In this case, you’ll typically claim on your standard motor insurance policy or the other vehicle’s motor insurance policy. Because of that, we don’t cover scratches and dents caused by car accidents, no matter how minor.

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